Conyac Support for Translator

Support Center

Can I cancel a Standard Request?

Last Updated: Sep 26, 2017 07:05AM UTC
After accepting a Standard Request, translators are allowed 5 minutes to decide to either proceed with the translation, or cancel it. After the allotted 5 minutes, the request can no longer be cancelled.
Please determine whether you can complete the request in that time. 
Please note that you will not get any points for an incomplete translation job. 
After canceling a Standard Request, the request cannot be accepted again by the same translator.

Also note that if you are not able to complete the request within the allowed time limit, it will be relisted for other translators to accept. A penalty for not being able to finish the job will incur and you will not be able to work on a standard request again for the next 10 days. 

 

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