Conyac Support for Translator

Support Center

About the upload of your documents

Last Updated: Aug 04, 2017 08:34AM UTC

There are a few points that should be respected when uploading your documents.
Failing to do so will result in you having to go through the process again.
 

<Digitalizing your documents>

The required documents shall be digitalized in a picture taken with your camera/phone or scanned before being uploaded, after making sure that the below instructions are followed.


<Accepted formats>

・jpg, jpeg, gif, png, pdf
・30MB max per file
※ Several documents can be uploaded
 

<What’s right/wrong>

Right:

  • Right focus, not blurred
  • Characters big enough to be read easily
  • Full document

 

Wrong:

Licencecard 2
・Blurred image
Licencecard 3
・Light reflection
Licencecard 4
・Only part of the document is visible
Licencecard 5
・Some areas have been hidden
 

※ In cases where we cannot identify the information displayed on your document(s), you will be asked to proceed with the upload again.

Contact Us

http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete