Conyac Support for Translator

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About the upload of your documents

Last Updated: May 10, 2018 12:23AM UTC

There are a few points that should be respected when uploading your documents.
Failing to do so will result in you having to go through the process again.

<Digitalizing your documents>

The required documents shall be digitalized in a picture taken with your camera/phone or scanned before being uploaded, after making sure that the below instructions are followed.

<Accepted formats>

・jpg, jpeg, gif, png, pdf
・30MB max per file
※ Several documents can be uploaded
※ Please note that we do not support images with HEIF format. 

<What’s right/wrong>


  • Right focus, not blurred
  • Characters big enough to be read easily
  • Full document



Licencecard 2
・Blurred image
Licencecard 3
・Light reflection
Licencecard 4
・Only part of the document is visible
Licencecard 5
・Some areas have been hidden

※ In cases where we cannot identify the information displayed on your document(s), you will be asked to proceed with the upload again.

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