Conyac Support for Freelancer

Support Center

Translator Status

Last Updated: Aug 29, 2017 07:02AM UTC
■ What is “Translator status”?
All Conyac translators have a registered status for each language pair. By taking the level test your status may go up or down, and your access to certain features will change.  Please carefully read the following explanation regarding status. **If there is a Level Test for your language pair, reviews will impact your rating, but not your status. If there is no Level Test for your language pair, reviews will impact your status and your rating.

Newly registered users on Conyac.
Accessible features
・Light request translations
※Starters cannot Payout rewards immediately (except Market rewards)
※Staters do not have access to Standard translation requests 

By taking the Level Test you may be given the status Starter (High).
If a translator takes the Level Test and fails by a small margin they will gain the status Starter (High) and will be able to retest at an earlier date than those who are given Starter status. 

How to Payout rewards:
①Complete the basic account settings (Confirm email, register language pairs, confirm Facebook account)
②Complete profile registration 
③Complete the NDA
④Complete personal ID verification process
⑤Receive 3 positive reviews or pass the Standard Level Test

Accessible features
・Standard translation requests
【Standard level requirements】
・Update profile
・Take the Level Test and receive Standard status. 

・Double-check requests
※Those who achieve Senior level status may receive direct translation request from the Conyac Team
【Senior level requireiments】
・Take the Level Test and you may receive Senior status if your translation quality is high enough.

A separate test to determine this level is currently under construction. If your status changes we will inform you by mail. 

・Notably bad translation quality
・Results of the Level Test may determine a translator as Trainee level

In addition to the two reasons listed above, if it has been determined that machine translations have been submitted by a translator their status will be reduced to Trainee.  
As a Trainee you cannot receive rewards for your translation. In order to increase your status it will be necessary to take the Level Test again. 

※In addition to the Level Test please keep in mind that the Conyac Quality Team may change the status of translators after reviewing their translation results. In this case the translator will be informed by mail of their change in status along with the reason why.  

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